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Outbound Telemarketing Benchmarks
Telemarketing benchmarks are established during the first 100 to 200 hours of outbound telemarketing and will provide you with specific facts on your telemarketing campaign including dials per hour, presentations per hour, contact rates, positive responses etc.
Inbound Call Center Benchmarks
Inbound call center metrics are established during the first 50 to 100 hours of service. Inbound call center measurements include, speed of answer, average length of call, hold times, call quality and sales/lead closing ratios.
Our Telemarketing Consultants are here to assist you every step of the way! Contact via telephone at 330-532-8840.