TMC consultants assist businesses and non profits with various types of telemarketing.
Four main types of services fall under the umbrella of telemarketing:
Inbound telemarketing: This is when customers call a company to inquire about products or services. Inbound telemarketing is also known as "call center" or "customer service" telemarketing.
Outbound telemarketing: This is when a company calls potential customers to sell them products or services. Outbound telemarketing is also known as "cold calling" or "lead generation" telemarketing.
Business-to-business (B2B) telemarketing: This is when a company calls other businesses to sell them products or services. B2B telemarketing is also known as "industrial" or "commercial" telemarketing.
Business-to-consumer (B2C) telemarketing: This is when a company calls consumers to sell them products or services. B2C telemarketing is also known as "retail" or "consumer" telemarketing.
In addition to these four main types, there are also a number of other telemarketing services, such as:
Telemarketing surveys: These are used to collect information from customers about their opinions of products or services.
Telemarketing research: This is used to gather information about potential customers, such as their demographics, interests, and buying habits.
Telemarketing fundraising: This is used to raise money for charities or other organizations.
Telemarketing can be a very effective marketing tool, but it is important to use it responsibly. TMC companies always follow the law when telemarketing, and they are respectful of customers' time and privacy.
